Returns & Exchanges
Last Updated: January 19, 2026
At DAILYPICK LLC, we strive for your complete satisfaction with every purchase. This policy outlines the terms for returns and refunds on items purchased through our online store at infinitas.life.
1. Return Eligibility
You may request a return under the following conditions:
The item is unused, in its original condition, and includes all tags and packaging.
The return request is submitted within 30 days of the item’s delivery date.
The product is defective, damaged during shipping, or incorrect (you received a different item than ordered).
Please Note: Certain items may be marked as non-returnable for hygiene, safety, or customization reasons. This typically includes (but is not limited to) digital downloads, personalized/custom-made items, and items marked as final sale (e.g., clearance). Check the product description for specific non-returnable notices.
2. Refund Process
To initiate a return, please contact us first (see Section 4 below). Do not ship items back without authorization.
Once your return is received and inspected at our facility:
If approved, your refund will be processed.
Refunds will be issued to the original payment method used for the purchase.
Please allow 3–7 business days for the refund to appear in your account after processing, depending on your bank or card issuer.
3. Non-Refundable Situations
We are unable to provide refunds in the following situations:
Items returned after the 30-day return window.
Items showing signs of use, wear, damage caused by the customer, or missing original tags/packaging.
Final sale items, including clearance or heavily discounted merchandise (unless defective/damaged upon arrival).
Original shipping and handling fees (unless the return is due to our error, such as shipping a wrong or defective item).
Any items explicitly stated as non-returnable on the product page.
4. How to Request a Return/Refund
To start a return or report an issue, please contact our Customer Support team:
Email: support@infinitas.life
Phone: +1 (351) 266-0968 (Business Hours: [Specify your business hours if desired, e.g., Mon-Fri, 9 AM – 5 PM PST])
Please include the following information in your request:
Your Order Number
The Reason for the return
Photos clearly showing the product condition, damage, or defect (if applicable)
Our team will review your request and, if eligible, provide you with return instructions and the correct return shipping address.
Our Address (For Returns – Use Only if Provided):
DAILYPICK LLC
101 W Bowker St
Phoenix, AZ 85041
